Shipping policy
LuminCurtain Terms of Service
Last updated: November 11, 2026
OVERVIEW
This website is operated under the trading name LuminCurtain. Throughout the site, the terms “we”, “us”, and “our” refer to LuminCurtain and the person responsible for its operation.
LuminCurtain offers this website, including all information, tools, and services available from this site, subject to your acceptance of the terms, conditions, policies, and notices stated in this document.
By visiting our website or making a purchase, you use our services and agree to these Terms of Service, together with any additional policies referenced on this page.
These terms apply to all users of the website, including visitors, customers, and anyone using our services.
Please read these terms carefully before using our store. If you do not agree with any of these provisions, you should not use the website’s services.
We may update or modify these terms when necessary. The current version will always be available on this page and will indicate its latest update date. Changes will not retroactively affect rights you have already acquired or contracts previously concluded, except where permitted by law.
Our online store is hosted on Shopify, which provides the e-commerce platform we use to offer and sell our products.
SECTION 1 - ONLINE STORE TERMS
By using this website, you represent that you have the legal capacity to make purchases and enter into contracts under applicable law.
If you are a minor, you may only use the store with the involvement and authorization of your parents or legal guardians where required.
You may not use our products or services for any illegal or unauthorized purpose, nor may you violate any applicable laws while using the website.
You must not transmit viruses, malicious code, or any other element that could harm the operation of our store or third-party systems.
We reserve the right to restrict access to our services where there is fraudulent, illegal, or otherwise prohibited use, always subject to applicable law.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse or cancel orders where legitimate grounds exist, such as suspected fraud, obvious errors in order information, or violations of these terms.
You understand that certain technical data may be transmitted through various networks and adapted to the technical requirements of the devices and systems used.
Payment information is processed through payment providers and appropriate security systems. We do not directly store complete bank card details.
You may not copy, reproduce, resell, or commercially exploit any part of our services, content, or website elements without prior authorization, except where applicable law expressly permits such use.
The headings in this document are included for convenience only and do not affect the meaning of these terms.
SECTION 3 - ACCURACY OF INFORMATION
We make every effort to keep the information published on our website accurate and up to date.
However, occasional typographical errors, omissions, or outdated information may occur relating to products, prices, promotions, or availability.
If we identify a relevant error, we may correct it and contact you if it affects an order you have placed.
We will not use this provision to remove consumer rights or unilaterally modify an existing contract contrary to applicable law.
Product descriptions and store information are provided to help you make an informed purchasing decision. The essential characteristics of each product will be those stated on its product page and in the information provided before checkout.
SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES
Product prices may change at any time.
Price changes will not affect the price of orders that have already been confirmed, except in cases of obvious errors or other legally permitted grounds for correcting or cancelling a transaction.
We may modify, suspend, or remove certain website features when necessary.
Such modifications will not affect consumer rights or obligations arising from orders already accepted.
SECTION 5 - PRODUCTS AND SERVICES
LuminCurtain offers decorative lighting products, including LED curtain lights, according to the options and characteristics shown on each product page.
The features, images, colors, dimensions, accessories, and specifications of each product will be displayed on its corresponding product page.
We make every effort to display products as accurately as possible. However, colors may vary slightly depending on your screen, device, or display settings.
Before making a purchase, please review the product description, selected options, and order contents.
The specific features and functions of each product will be those stated on its corresponding product page. Accessories, batteries, adapters, or other items should not be considered included unless expressly stated.
We reserve the right to update, modify, or discontinue products in our store. Such changes will not affect orders that have already been confirmed, unless there are legal grounds to do so.
Order and Promotional Information
Orders are processed through the checkout process available on our website.
Before confirming payment, you can review the selected products, quantities, shipping address, applicable charges, and total amount.
Promotions, discounts, and special offers, including multi-item offers, will apply according to the conditions displayed in the relevant promotion.
Please check that the discount has been correctly applied in your cart or at checkout before completing your purchase.
If an advertised promotion is not correctly reflected, you can contact us at LuminCurtain@gmail.com.
Shipping and Delivery
Order preparation normally takes between 1 and 3 business days.
Once an order has been dispatched, the estimated delivery time is 5 to 15 business days, depending on the destination and shipping conditions.
These timeframes are estimates and may be affected by exceptional circumstances, including logistics issues, public holidays, customs inspections, or events beyond our control.
The legal delivery period will be the period agreed with you or, where no other period has been agreed, the maximum period established by consumer protection law.
We offer free shipping to destinations available at checkout and provide order tracking at no additional cost.
Orders containing multiple products may be shipped in separate packages.
For more information, please review our Shipping Policy.
Returns and Warranty
As a general rule, you have 14 calendar days from receipt of the product to exercise your statutory right of withdrawal for distance purchases.
New products purchased by consumers in Spain are covered by the three-year statutory legal guarantee of conformity from delivery, in accordance with applicable law.
Your statutory warranty and withdrawal rights are not limited by any provision of these terms.
For procedures and conditions, please review our Returns, Refunds and Warranty Policy.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
You agree to provide current, complete, and accurate information when placing an order.
This includes, among other details:
* Full name.
* Billing address.
* Shipping address.
* Email address.
* Phone number, where necessary.
* Information required to process payment.
It is important to review your information before confirming your purchase, especially your delivery address.
If you need to correct any details or change your shipping address, contact us as soon as possible at LuminCurtain@gmail.com.
We cannot guarantee that changes will be possible once an order has entered preparation or has been dispatched.
We reserve the right to cancel orders where there are reasonable indications of fraud, obvious errors, or unauthorized use of payment methods. Where an order is cancelled, any applicable refund will be issued in accordance with applicable law.
SECTION 7 - OPTIONAL TOOLS AND THIRD-PARTY SERVICES
Our website may include tools, applications, or services provided by third parties.
These services may be subject to their own terms of use and privacy policies.
We do not directly control the operation of all external tools and are not responsible for third-party services to the extent permitted by law.
The use of external tools will be subject to their applicable terms and relevant data protection laws.
Any new features or tools added to our store will also be subject to these terms where applicable.
SECTION 8 - THIRD-PARTY LINKS
Our website may include links to external websites or services.
These links are provided to make additional information or services easier to access.
We do not necessarily control the content, policies, or practices of those external websites.
We recommend reviewing their terms and privacy policies before entering into any transaction with third parties.
This provision does not limit any rights you may have against us where a third party is involved in providing a service related to your purchase.
SECTION 9 - USER COMMENTS AND SUBMISSIONS
If you send us comments, suggestions, reviews, or other content, we may use them to respond to your communication and improve our products and services.
We will not publish or use your comments for identifiable advertising purposes without the necessary legal basis or authorization.
You must not send us content that is illegal, offensive, misleading, defamatory, or infringes third-party rights.
You are responsible for ensuring that any content you provide does not infringe intellectual property, privacy, or other legally protected rights.
We reserve the right to remove or decline to publish content that is illegal or contrary to these terms, subject to applicable law.
SECTION 10 - PERSONAL INFORMATION
The processing of personal information provided through our store is governed by our Privacy Policy.
It explains what information we collect, the purposes for which we process it, the providers with whom we may share it, and the rights you may exercise.
SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS
From time to time, our website may contain errors relating to prices, descriptions, promotions, availability, or shipping information.
We reserve the right to correct errors and update information when necessary.
If an error affects an order you have already placed, we will contact you to explain the situation and provide the options available under applicable law.
We will not unilaterally cancel or modify confirmed orders where this is not permitted by law.
SECTION 12 - PROHIBITED USES
You may not use our website or its content:
* For illegal or fraudulent purposes.
* To violate applicable laws or regulations.
* To infringe intellectual or industrial property rights.
* To transmit viruses, malware, or malicious code.
* To collect other users’ personal information without authorization.
* To send spam, misleading messages, or fraudulent communications.
* To interfere with the security or operation of the website.
* To impersonate another person.
* To engage in activities that harm other users or our store.
We may restrict or suspend access to our services where these terms are violated, while respecting the rights and protections established by applicable law.
SECTION 13 - WARRANTIES AND LIMITATION OF LIABILITY
We make every effort to keep our website available and functioning correctly.
However, we cannot guarantee uninterrupted access or that the website will always be free from technical errors.
We may carry out maintenance, updates, or modifications that temporarily affect store availability.
Products are offered according to the features and specifications stated on their respective product pages.
Nothing in these terms excludes, limits, or reduces:
* The statutory legal guarantee of conformity for products.
* The statutory right of withdrawal.
* The rights to repair, replacement, price reduction, or contract termination where applicable.
* Liability that cannot legally be excluded or limited.
* Any other mandatory rights granted to consumers.
To the extent permitted by law, we will not be responsible for damage resulting from incorrect product use, installation contrary to the supplied instructions, or unauthorized modifications made by the user.
This provision does not exclude liability for lack of conformity, contractual breaches, or damages where we are legally required to be responsible.
SECTION 14 - INDEMNIFICATION
If you use the website unlawfully or in breach of third-party rights and this results in a claim against us, we may exercise any rights available to us under applicable law.
This provision does not create an indemnification obligation that would conflict with consumer protection laws or limit users’ statutory rights.
SECTION 15 - SEVERABILITY
If any provision of these terms is found to be unlawful, void, or unenforceable, that provision will apply to the fullest extent permitted by law or will be treated as severed from the remainder of this document where necessary.
The invalidity of one provision will not automatically affect the validity of the remaining provisions.
SECTION 16 - TERMINATION OR SUSPENSION OF ACCESS
We may suspend or restrict access to certain services where there is fraudulent, illegal, or otherwise prohibited use.
Suspension of access will not remove obligations or rights that arose before the suspension.
Orders already confirmed and consumers’ statutory rights will remain subject to applicable law.
SECTION 17 - ENTIRE AGREEMENT
These terms, together with the policies published on our website, govern the use of the store and the contractual relationship relating to purchases made through it.
If these terms conflict with a mandatory consumer protection provision, the applicable legal provision will prevail.
Specific conditions displayed during checkout will also form part of the contract where applicable.
SECTION 18 - GOVERNING LAW AND JURISDICTION
These terms will be interpreted in accordance with Spanish law and applicable European Union legislation.
Where the customer qualifies as a consumer, any dispute will be resolved in accordance with the mandatory consumer protection and jurisdiction rules that apply.
Nothing in this section limits any rights granted to consumers under the laws of their country of residence.
SECTION 19 - CHANGES TO THE TERMS OF SERVICE
You can review the most recent version of these terms at any time on this page.
We reserve the right to update, modify, or replace parts of this document when necessary.
The latest update date will appear at the beginning of the page.
Changes will apply from the date they are published and will not retroactively affect acquired rights or contracts already concluded, except where applicable law provides otherwise.
SECTION 20 - CONTACT INFORMATION
If you have any questions about these Terms of Service, you can contact us:
LuminCurtain
Responsible person: Sándor Ujvari
Address: Calle La Purísima 27A, Formentera del Segura, Alicante, Spain.
Email: LuminCurtain@gmail.com
Website: www.lumincurtain.com